Breakout Sessions

Whether you want to immerse yourself in strategies for running your business throughout the event, or mix and match session themes to get actionable takeaways across all areas of the events industry, ILEA offers the variety of breakout session options for your needs.

BREAKOUT SESSIONS

Explore ILEA Live breakout sessions by day or by track by using the tabs. Please note: More sessions will be added in the coming weeks. Check back for updates.

ALL SESSIONS


Thursday, 16 August | 4:00 p.m. - 5:00 p.m. 


Experiential Design - How Environments & Technology are Shaping Design

>> See Details
 

Speaker: Brent Mather, AIA, LEED AP, Design Principal, Gensler

Track: Featured Speaker

Brent is a Design Principal at Gensler, where his creativity is contagious to both the designers he mentors as well as his clients. He has a keen sense of partnership with his clients and works with them to craft thoughtful designs that are inspired by their vision and the site and its surroundings. Brent is an award-winning designer whose leadership in crafting innovative solutions that are functional, yet cutting edge, is what differentiates his talent.


Friday, 17 August | 8:00 a.m. - 9:30 a.m. 


Consumer Engagement: The Power of Creating a Transcendent Experience

>> See Details
 

Speaker: William Espey, Branding Visionary, Chipotle Mexican Grill

Track: Featured Keynote

William Espey is the voice of Chipotle -- no, not the voice that reminds you the guac is extra. He is the driving force responsible for developing the brand's unique customer-facing advertising and internal communications. In his ILEA Live keynote, William will share vital lessons on branding and values integration to help you develop a compelling and distinctive communication style that will resonate with your customers


Friday, 17 August | 9:45 a.m. - 10:45 a.m. 


CSEP Master Class: Improve Your Creative Vision

>> See Details
 

The Creativity Hot Seat

>> See Details
 

Speakers: Richard Foulkes and Nigel Collin, Co-Founders, Thought-Cake Institute

Track: Inspiration & Trends

In a world where client expectations are constantly changing and the landscape of events is ever moving, the one skill you need is to be able to think more creativity and adaptively. Creativity is more than design it’s a state of mind and essential to every business. This session, like no other, will give you the opportunity to ask those hard hitting questions to two of the industry’s most creative minds, who will be joined by some of the most respected minds in the industry to fill the “empty chair” and add specific and relevant expert input to your questions. These “creative experts” will help you curate your thinking, identify the best ideas, and instigate their delivery! You will learn how to think more creativity, solve a creative or business problem or just learn more about how to better ignite viable ideas and engage your team. Check out the session preview video to learn more.

The Power of Live Events: How to Make Offline Events Matter in an Online World

>> See Details
 

Speaker: Chris Kearney, Regional Sales Manager, Event Solutions, Cvent

Track: Honing Your Craft

We’ll look at key event and marketing technology trends which amplify the on-site attendee experience and the power of human connection. Learn how to extend the life of the community created at a live event through digital, mobile and social. You’ll also learn how investment into marketing automation has seen the rise of the marketing cloud, how big data is leading to new hyper personalization for improved experience for attendees, and how to create human connections to improve your events.

Your ROI is WHY: How to Stand Out in a Crowded Market

>> See Details
 

Speaker: Alan Berg

Track: Business Owner Strategies

Why does a couple choose your business over another? Why do potential clients sometimes decide to book your competitor, even if your price is the same, or lower? You know that they are in need of your business (your “What”) because they made an inquiry. But how do you convince them that you are their best choice (your “Why”)? The answer often lies in how you’re selling your business. Alan will share sales strategies for better conversions and a higher return on investment.

In this session you’ll learn:
- Where to find your “Why” and how to express it
- How to use your “Why” to attract new prospects and close more sales
- How to stop selling your “What” and start focusing on your “Why”

Back to Top

Friday, 17 August | 11:00 a.m. - 12:00 p.m. 


CSEP Master Class (Continued)

>> See Details
 

Speaker: Fritha Knudsen, Executive Producer; Co-Presenter: Steve Frank, Technical Director

Track: Honing Your Craft

Join this master class designed to help educate event professionals in developing a technical working knowledge - including lights, audio, projection & graphics, new technology & the technical considerations of hotels & convention centers for budgets and design. Attendees will walk through budget exercises and come out of the session ready to speak to clients, colleagues and production personnel with a greater knowledge of creative technologies. Please note that this session is only for current CSEPs.

Closing the Gender Gap

>> See Details
 

Speaker: Dawn Abbott, CSEP, CEO & Owner, Fun Productions, Inc.

Track: Business Owner Strategies

This session is focused on understanding and bringing out the best in men and in women. We were not created identically and many times our ‘natural’ way of being brings out the worst in each other. We all are made up of Human Animal which is instinct and our “go to” behaviors based on what Cave Woman/Cave Man, Hunter/Gatherer need to survive. We also have a conscious side Dawn calls Human Spirit. In this program Dawn defines and describes all the Human Animal behaviors to create understanding between the sexes. She will then give you many tips and tricks to allow you to make conscious choices that empower each other from a place of spirit. All the knowledge is based on a 35 year neuroscience and psychology study of gender relationships. This is an extremely fun and interactive session that will change your life forever. Ideal for managers, executives, salespeople, parents, coaches, educators and everyone who wants to bring the celebration of improved communication and relationships to daily life.

THRIVE: Work, Life and How to CRUSH Both

>> See Details
 

Speaker: Bobby Dutton, Director GrooveBoston

Track: Inspiration & Trends

We are too busy. We're always stressed. We tell ourselves that if we just get through [insert imaginary milestone here], we'll be calm and happy. But inevitably more things pop up, and we find ourselves in an endless loop of stress, without ever reaching that elusive, happy balance. In this session, we'll learn how to be pragmatic, focused, and HAPPY, all while being insanely productive.

Planner Referrals and Your Online Presence: How to Get on Referral Lists and Stay There

>> See Details
 

Speaker: Lilli Black, Owner, Sweetly Paired

Track: Business Owner Strategies

In this session, attendees will learn from an experienced planner about the ins and outs of being referred by planners and getting on referral lists. They will find out what planners look for in both online and portfolio presence, communication, and in-person meetings. There will be a visual presentation, as well as an interactive question session at the end. During the presentation, attendees will be able to submit questions digitally that the presenter will answer as part of the presentation.

Power your storytelling efforts using Extended Reality (XR)

>> See Details
 

Speaker: Paolo Tosolini, Founder of Tosolini Productions

Track: Honing your Craft

Extended Reality, or simply XR, is an umbrella term to define all immersive technologies that make it possible to blend digital worlds with the physical reality. The meaning of Extended Reality includes current technologies, such as Virtual and Augmented Reality, as well as any future technology and capability that enable fully immersive experiences. This session will cover a variety of practical case studies and examples on how to leverage the power of 3D, VR and AR to help your organization deliver a more effective storytelling.

Here are some topics we’ll cover:
- Discover real world XR use cases
- Understand which technologies and platforms suit which purposes
- Practical tips to get started with XR right away

Back to Top

Friday, 17 August | 2:15 p.m. - 3:15 p.m. 


20+ Keys to a Successful and Sensational Show

>> See Details
 

Speaker: Rob Barber, Vice President, Rental Solutions, ATOMIC

Track: Inspiration & Trends

Looking for design tips to transform your world and your next event? You’ll learn the importance of visualizing the show, avoiding surprises and knowing the rules before you break the rules! Let’s rock n’ roll! Keep your vision real (managing client expectations, understanding audience and more) Think big – with your design on screen (renderings are powerful!) and at the event Avoid surprises (know the rules before you break the rules!)

New Levels. New Devils. How to Maintain Your Sanity While Navigating Team Growth

>> See Details
 

Speaker: Jon’ll Boyd, MBA, CEO, Completely Yours Events, LLC

Track: Business Owner Strategies

Growth is a positive thing right?! However as a business is growing so are the team members within it. The inner workings and dynamics of a growing team can become quite complex. Keeping team members engaged. Team members outgrowing their current roles or good ole’ complacency, lack of discipline and motivation setting in can become frustrating and a business owner or leaders worse nightmare.

Six Steps to a Zero Waste Event

>> See Details
 

Speaker: Julia Spangler, Owner, Sustainable Events LLC

Track: Honing Your Craft

Waste often seems inevitable in the events industry, but following a few simple steps will enable you to dramatically reduce the amount of waste generated by your events, plus produce meaningful measurements you can use to track and share your results. In this session, you’ll learn the six step process for planning events with a waste reduction mindset. These six steps are critical for success in reaching the goal of a zero waste event. This process can also be used by any planner—at any level of experience with sustainability—to implement a waste reduction practice that can be improved over time. You’ll also interactively discuss the steps with other session participants in order to immediately begin identifying opportunities within your own events to apply waste reduction and measurement techniques.

The Business of Being Creative

>> See Details
 

CSEP Conversations

>> See Details
 

Speaker: Eileen Bistrisky, CSEP, CMC, ACC, President & CEO, Effective Leadership Consulting Ltd.

Track: General Session

You have yet to add those four important letters after your name - CSEP. What's it all about though and is it right for you? Join International Certification Chair, Eileen Bistrisky, CSEP, CMC, ACC, for an updated overview of the Certified Special Event Professional designation. After you are up to speed on the fact, join in a conversation to ask additional questions to better understand the process and the benefits. Current CSEPs are encouraged to attend and learn new info and share their successes!

Back to Top

Friday, 17 August | 3:30 p.m. - 4:30 p.m. 


Focus on Your Fundraising with Fund-A-Need

>> See Details
 

Speaker: Deborah Roth-Bush, Senior Strategic Relationship Manager, Greater Giving

Track: Business Owner Strategies

Are your event night guests cross-eyed by the time you’re asking them to support your cause? Help them focus in on what really matters-funding your work! During this session we will discuss: Top tips for a successful fund-a- need, how to market it in advance, creating an emotional appeal, and utilizing matching funds. We will also cover how technology can have a positive influence on the giving experience of your guests. Be sure to join us as we provide the clarity your event has been missing!

Virtual Reality: An Accessible Game Changer in the Events Industry

>> See Details
 

Speaker: Sandy Hammer, Founder, AllSeated

Track: Inspiration & Trends

Virtual Reality is the future of event venue sales. One day soon, instead of traveling around the world to expos and presenting your portfolio on an iPad, you’ll promote your property by giving personal, VR tours. You will transport prospective clients instantly to your site and walk them through the best features as if you were taking them through the actual property in person. In this interactive session, we’ll discuss the history and evolution of Virtual Reality in this session, and how it is positioned to be a major game changer in our industry.

eSports: The Ultimate Arena for Engagement of the Digital Generation

>> See Details
 

Speaker: Donny Neufuss, Vertical Market Leader, eSports Americas, Production Resource Group

Track: Honing Your Craft

While brands try to find new ways to engage and activate future customers, the phenomenon of eSports is creating a place to do this. With 65% of the audience 18 to 34 years old, affluent, educated, tech savvy and a 100% on social media, eSports is an industry unlike any other. Learn about massive areas filled with screaming young fans while millions participate and watch online. Join Donny Neufuss who heads the eSports vertical market for PRG, one of the largest global entertainment and event technology companies, as he gives real world examples of this space and the tremendous opportunities it presents brands. You’ll gain an understanding of the social sphere for early forecasting of future trends, discover how kids are interacting in this space and consuming eSports content, and learn about new models for activation and monetization.

Back to Top

Saturday, 18 August | 9:30 a.m. - 10:30 a.m. 


The Flip of your business. Be loved. Go beyond the like.

>> See Details
 

Speaker: Rodrigo Espinosa, Vice President, Head of Latin America + Growth & Development, North America, George P. Johnson Experience Marketing

Track: Featured Speaker

Disruption is here. It’s not going away. It is the new normal. Staying the course is a sure way to irrelevancy. It’s better to be loved by 200 people than sort-of-be-liked by 1,000 people. People are your most precious marketing channel.
Events are no longer 3 days in a moment of time, but rather are content platforms that are part of a 365/24/7 strategy. Design, immediate feedback, the food and every.single.touchpoint matter’s. From the registration page to the venue. We’re in the “shaping behavior” and “brand immersion” business.
This session will look at different sectors across the economy and explore how the live events business is rapidly changing and how to adapt and thrive in our new world.


Saturday, 18 August | 10:30 a.m. - 12:00 p.m. 


Event Wars, Extreme Production Challenge

>> See Details
 

Speakers: Elizabeth Nutting, CSEP, Director of Events, Production Canada; Kimberly Beaune, CMP, CSEP, Event Storyteller, Creative Twist Inc.

Track: Honing Your Craft

We all know that a successful large-scale event has many moving parts and pieces and to orchestrate a successful event takes layers of planning and logistics. How do you ensure that multiple vendors are on the same page and can come together to execute the vision on time and on budget? Join us as our lead facilitators set the path for creating a visual production schedule using dynamic visuals and real life examples that attendees can take away and use in their roles right away. This fun hands on session will involve team collaboration and group discussion.

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Saturday, 18 August | 1:00 p.m. - 2:00 p.m. 


Solutions Marketplace: A Haute Dokimazo Concept

>> See Details
 

Speakers: Liz Lathan, Tom Spano, Nicole Osibodu, Founders of Haute Dokimazo

Think of a problem you are facing in your role as a business owner or events professional. Now imagine having dedicated time with your peers to work through potential scenarios to help you find a winning solution. Facilitators from innovative event concept Haute Dokimazo will format peer-to-peer sharing through crowdsourcing the most important topics on your minds. The ILEA Live Solutions Marketplace is your chance to get diverse advice for your biggest challenges. Connect and collaborate with your fellow attendees in this engaging and interactive session.

Do you know your problem? How companies that solve problems change industries

>> See Details
 

Speaker: Ryan Choura, Founder & CEO, Choura Events Inc.

Track: Honing Your Craft

Session Description: TBD

Back to Top

Saturday, 18 August | 2:15 p.m. - 3:15 p.m. 


Why Don’t They Call Me? 8 Tips for Converting Wedding and Event Inquiries into Sales

>> See Details
 

Speaker: Alan Berg

Track: Business Owner Strategies

It would be so much easier if they would just pick up the phone and call you, wouldn’t it? But these days that’s not happening very much. Do you know why? Does it really matter why? You’ve always had to adapt to how your prospect’s preferences, not the other way around. In this session Alan will walk you through the ins and outs of communicating with today’s prospects.
Here’s what you’ll learn:
- Why they won’t call you
- How to have a real conversation via email or text
- How to handle price inquiries
- and… time permitting, Alan will share some real email examples – the good, bad and terrible!

A Tale of 3 Venues

>> See Details
 

Speaker: Wendy Gamble

Track: Honing Your Craft

Have you ever wanted to manage, own or build an event venue? Come learn all the do's and don'ts from an expert! Here's what we'll discuss:

- Location to layout; from dirt to bricks and mortar
- Vision and Creativity
- Creating plan for diversity
- Establish the 'right' reputation - Opening the doors - Expectations - How to meet a client's requirements when a non-traditional venue is selected for a traditional use.


Saturday, 18 August | 3:30 p.m. - 4:30 p.m. 


Solutions Marketplace (continued)

>> See Details
 

Speakers: Liz Lathan, Tom Spano, Nicole Osibodu, Founders of Haute Dokimazo

Think of a problem you are facing in your role as a business owner or events professional. Now imagine having dedicated time with your peers to work through potential scenarios to help you find a winning solution. Facilitators from innovative event concept Haute Dokimazo will format peer-to-peer sharing through crowdsourcing the most important topics on your minds. The ILEA Live Solutions Marketplace is your chance to get diverse advice for your biggest challenges. Connect and collaborate with your fellow attendees in this engaging and interactive session.

Become THE Brand in the Industry

>> See Details
 

Speaker: Sandy Hammer, Founder, AllSeated

Track: Business Owner Strategies

You’ve heard of Godiva, right? Haagen Dazs? No one has to tell you that Godiva sells the best chocolate anywhere, or that Haagen Dazs is premium ice cream. Each name is THE brand in its industry. So how will your company become THE brand in your industry? We’ll introduce you to ten quick steps you can take to push your brand into the spotlight. The process isn’t too time consuming and it’s not complicated. It’s simply THE way to move your brand forward.

You Deserve Better Creative and How to Get It

>> See Details
 

Speaker: Shannon Morrison, Owner, IM Creative

Track: Inspiration & Trends

Here's the thing. Creativity is not a mental act, it's an act of MUSCLE. It requires training, discipline, blood, persistence, and above all, an ability to convey complex ideas in a way that everyone can understand. Lots of people FEEL creative. Lots of people say they ARE creative. But very few people actually DO the hard work and training that results in the creative muscle tone that yields actual creative solutions. So ask yourself - do you actually know how your creative people TRAIN to be creative? Are they actually practiced and schooled in this act of intellectual athleticism, or are they self-proclaimed creatives? Sadly, most are the latter... but almost EVERYONE defining themselves as creative WANTS to be better at it. That’s what this workshop is for. Better ideas don't require big budgets. They require you to know how to speak about creative critically. This session will arm you with the right phraseology to collaborate more creatively.


In this session, we will redefine what we mean by "creative". Creative isn't just a set of harmonious aesthetic choices. It isn't just a theme. It's a strategy that pushes forth a brand, a point of view, and in the best cases, inspires action. Based on a revised definition of creative, we will then move onto how to spot bad creative, and what to do about it. This includes a series of interactive games that are played as a group as well as a strategy discussion that will help attendees grasp the key questions and demands you should be making upon the people gutsy enough to call themselves creative. You deserve more from your creatives. This is how to get it.

Back to Top

Friday, 17 August


Friday, 17 August | 8:00 a.m. - 9:30 a.m. 


Consumer Engagement: The Power of Creating a Transcendent Experience

>> See Details
 

Speaker: William Espey, Branding Visionary, Chipotle Mexican Grill

Track: Featured Keynote

William Espey is the voice of Chipotle -- no, not the voice that reminds you the guac is extra. He is the driving force responsible for developing the brand's unique customer-facing advertising and internal communications. In his ILEA Live keynote, William will share vital lessons on branding and values integration to help you develop a compelling and distinctive communication style that will resonate with your customers


Friday, 17 August | 9:45 a.m. - 10:45 a.m. 


CSEP Master Class: Improve Your Creative Vision

>> See Details
 

Speakers: Fritha Knudsen, Executive Producer; Co-Presenter: Steve Frank, Technical Director

Track: Honing Your Craft

Join this master class designed to help educate event professionals in developing a technical working knowledge - including lights, audio, projection & graphics, new technology & the technical considerations of hotels & convention centers for budgets and design. Attendees will walk through budget exercises and come out of the session ready to speak to clients, colleagues and production personnel with a greater knowledge of creative technologies. Please note that this session is only for current CSEPs.

The Creativity Hot Seat

>> See Details
 

Speakers: Richard Foulkes and Nigel Collin, Co-Founders, Thought-Cake Institute

Track: Inspiration & Trends

In a world where client expectations are constantly changing and the landscape of events is ever moving, the one skill you need is to be able to think more creativity and adaptively. Creativity is more than design it’s a state of mind and essential to every business. This session, like no other, will give you the opportunity to ask those hard hitting questions to two of the industry’s most creative minds, who will be joined by some of the most respected minds in the industry to fill the “empty chair” and add specific and relevant expert input to your questions. These “creative experts” will help you curate your thinking, identify the best ideas, and instigate their delivery! You will learn how to think more creativity, solve a creative or business problem or just learn more about how to better ignite viable ideas and engage your team. Check out the session preview video to learn more.

The Power of Live Events: How to Make Offline Events Matter in an Online World

>> See Details
 

Speaker: Chris Kearney, Regional Sales Manager, Event Solutions, Cvent

Track: Honing Your Craft

In this session, we’ll look at key event and marketing technology trends which amplify the on-site attendee experience and the power of human connection. Learn how to extend the life of the community created at a live event through digital, mobile and social.

Your ROI is WHY: How to Stand Out in a Crowded Market

>> See Details
 

Speaker: Alan Berg

Track: Business Owner Strategies

Why does a couple choose your business over another? Why do potential clients sometimes decide to book your competitor, even if your price is the same, or lower? You know that they are in need of your business (your “What”) because they made an inquiry. But how do you convince them that you are their best choice (your “Why”)? The answer often lies in how you’re selling your business. Alan will share sales strategies for better conversions and a higher return on investment.

In this session you’ll learn:
- Where to find your “Why” and how to express it
- How to use your “Why” to attract new prospects and close more sales
- How to stop selling your “What” and start focusing on your “Why”

Back to Top

Friday, 17 August | 11:00 a.m. - 12:00 p.m. 


CSEP Master Class (Continued)

>> See Details
 

Speakers: Fritha Knudsen, Executive Producer; Co-Presenter: Steve Frank, Technical Director

Track: Honing Your Craft

Join this master class designed to help educate event professionals in developing a technical working knowledge - including lights, audio, projection & graphics, new technology & the technical considerations of hotels & convention centers for budgets and design. Attendees will walk through budget exercises and come out of the session ready to speak to clients, colleagues and production personnel with a greater knowledge of creative technologies. Please note that this session is only for current CSEPs.

Closing the Gender Gap

>> See Details
 

Speaker: Dawn Abbott, CSEP, CEO & Owner, Fun Productions, Inc.

Track: Business Owner Strategies

This session is focused on understanding and bringing out the best in men and in women. We were not created identically and many times our ‘natural’ way of being brings out the worst in each other. We all are made up of Human Animal which is instinct and our “go to” behaviors based on what Cave Woman/Cave Man, Hunter/Gatherer need to survive. We also have a conscious side Dawn calls Human Spirit. In this program Dawn defines and describes all the Human Animal behaviors to create understanding between the sexes. She will then give you many tips and tricks to allow you to make conscious choices that empower each other from a place of spirit. All the knowledge is based on a 35 year neuroscience and psychology study of gender relationships. This is an extremely fun and interactive session that will change your life forever. Ideal for managers, executives, salespeople, parents, coaches, educators and everyone who wants to bring the celebration of improved communication and relationships to daily life.

THRIVE: Work, Life and How to CRUSH Both

>> See Details
 

Speaker: Bobby Dutton, Director GrooveBoston

Track: Inspiration & Trends

We are too busy. We're always stressed. We tell ourselves that if we just get through [insert imaginary milestone here], we'll be calm and happy. But inevitably more things pop up, and we find ourselves in an endless loop of stress, without ever reaching that elusive, happy balance. In this session, we'll learn how to be pragmatic, focused, and HAPPY, all while being insanely productive.

Planner Referrals and Your Online Presence: How to Get on Referral Lists and Stay There

>> See Details
 

Speaker: Lilli Black, Owner, Sweetly Paired

Track: Business Owner Strategies

In this session, attendees will learn from an experienced planner about the ins and outs of being referred by planners and getting on referral lists. They will find out what planners look for in both online and portfolio presence, communication, and in-person meetings. There will be a visual presentation, as well as an interactive question session at the end. During the presentation, attendees will be able to submit questions digitally that the presenter will answer as part of the presentation.

Power your storytelling efforts using Extended Reality (XR)

>> See Details
 

Speaker: Paolo Tosolini, Founder of Tosolini Productions

Track: Honing your Craft

Extended Reality, or simply XR, is an umbrella term to define all immersive technologies that make it possible to blend digital worlds with the physical reality. The meaning of Extended Reality includes current technologies, such as Virtual and Augmented Reality, as well as any future technology and capability that enable fully immersive experiences. This session will cover a variety of practical case studies and examples on how to leverage the power of 3D, VR and AR to help your organization deliver a more effective storytelling.
Here are some topics we’ll cover: - Discover real world XR use cases - Understand which technologies and platforms suit which purposes - Practical tips to get started with XR right away

Back to Top

Friday, 17 August | 2:15 p.m. - 3:15 p.m. 


20+ Keys to a Successful and Sensational Show

>> See Details
 

Speaker: Rob Barber, Vice President, Rental Solutions, ATOMIC

Track: Inspiration & Trends

Looking for design tips to transform your world and your next event? You’ll learn the importance of visualizing the show, avoiding surprises and knowing the rules before you break the rules! Let’s rock n’ roll! Keep your vision real (managing client expectations, understanding audience and more) Think big – with your design on screen (renderings are powerful!) and at the event Avoid surprises (know the rules before you break the rules!)

New Levels. New Devils. How to Maintain Your Sanity While Navigating Team Growth

>> See Details
 

Speaker: Jon’ll Boyd, MBA, CEO, Completely Yours Events, LLC

Track: Business Owner Strategies

Growth is a positive thing right?! However as a business is growing so are the team members within it. The inner workings and dynamics of a growing team can become quite complex. Keeping team members engaged. Team members outgrowing their current roles or good ole’ complacency, lack of discipline and motivation setting in can become frustrating and a business owner or leaders worse nightmare.

Six Steps to a Zero Waste Event

>> See Details
 

Speaker: Julia Spangler, Owner, Sustainable Events LLC

Track: Honing Your Craft

Waste often seems inevitable in the events industry, but following a few simple steps will enable you to dramatically reduce the amount of waste generated by your events, plus produce meaningful measurements you can use to track and share your results. In this session, you’ll learn the six step process for planning events with a waste reduction mindset. These six steps are critical for success in reaching the goal of a zero waste event. This process can also be used by any planner—at any level of experience with sustainability—to implement a waste reduction practice that can be improved over time. You’ll also interactively discuss the steps with other session participants in order to immediately begin identifying opportunities within your own events to apply waste reduction and measurement techniques.

The Business of Being Creative

>> See Details
 

Speaker: David Merrell, CEO/Creative Director, AOO Events, Inc.

Track: Business Owner Strategies

In this session created for designers, planners, sales persons, managers and business owners who are on the front lines with clients daily, David Merrell will reveal his tips in managing your own creativity and business at the same time, to break boundaries yet not burn out and to live creative life professionally and personally. You will also explore ways to successfully convey intangible ideas as well as how to straddle the line between client’s budgets and designers’ great ideas. Finally, join the discussion about everyday hurdles like pricing out creativity without being commoditized and expressing the value or our expertise.

CSEP Conversations

>> See Details
 

Speaker: Eileen Bistrisky, CSEP, CMC, ACC, President & CEO, Effective Leadership Consulting Ltd.

Track: General Session

You have yet to add those four important letters after your name - CSEP. What's it all about though and is it right for you? Join International Certification Chair, Eileen Bistrisky, CSEP, CMC, ACC, for an updated overview of the Certified Special Event Professional designation. After you are up to speed on the fact, join in a conversation to ask additional questions to better understand the process and the benefits. Current CSEPs are encouraged to attend and learn new info and share their successes!

Back to Top

Friday, 17 August | 3:30 p.m. - 4:30 p.m. 


Focus on Your Fundraising with Fund-A-Need

>> See Details
 

Speaker: Debby Roth-Bush, Senior Strategic Relationship Manager, Greater Giving

Track: Business Owner Strategies

Are your event night guests cross-eyed by the time you’re asking them to support your cause? Help them focus in on what really matters-funding your work! During this session we will discuss: Top tips for a successful fund-a- need, how to market it in advance, creating an emotional appeal, and utilizing matching funds. We will also cover how technology can have a positive influence on the giving experience of your guests. Be sure to join us as we provide the clarity your event has been missing!

Virtual Reality: An Accessible Game Changer in the Events Industry

>> See Details
 

Speaker: Sandy Hammer, Founder, AllSeated

Track: Inspiration & Trends

Virtual Reality is the future of event venue sales. One day soon, instead of traveling around the world to expos and presenting your portfolio on an iPad, you’ll promote your property by giving personal, VR tours. You will transport prospective clients instantly to your site and walk them through the best features as if you were taking them through the actual property in person. In this interactive session, we’ll discuss the history and evolution of Virtual Reality in this session, and how it is positioned to be a major game changer in our industry.

eSports: The Ultimate Arena for Engagement of the Digital Generation

>> See Details
 

Speaker: Donny Neufuss, Vertical Market Leader, eSports Americas, Production Resource Group

Track: Honing Your Craft

Session Description: While brands try to find new ways to engage and activate future customers, the phenomenon of eSports is creating a place to do this. With 65% of the audience 18 to 34 years old, affluent, educated, tech savvy and a 100% on social media, eSports is an industry unlike any other. Learn about massive areas filled with screaming young fans while millions participate and watch online. Join Donny Neufuss who heads the eSports vertical market for PRG, one of the largest global entertainment and event technology companies, as he gives real world examples of this space and the tremendous opportunities it presents brands. You’ll gain an understanding of the social sphere for early forecasting of future trends, discover how kids are interacting in this space and consuming eSports content, and learn about new models for activation and monetization.

Back to Top

Saturday, 18 August


Saturday, 18 August | 10:30 a.m. - 12:00 p.m. 


Event Wars, Extreme Production Challenge

>> See Details
 

Speakers: Elizabeth Nutting, CSEP, Director of Events, Production Canada; Kimberly Beaune, CMP, CSEP, Event Storyteller, Creative Twist Inc.

Track: Honing Your Craft

We all know that a successful large-scale event has many moving parts and pieces and to orchestrate a successful event takes layers of planning and logistics. How do you ensure that multiple vendors are on the same page and can come together to execute the vision on time and on budget? Join us as our lead facilitators set the path for creating a visual production schedule using dynamic visuals and real life examples that attendees can take away and use in their roles right away. This fun hands on session will involve team collaboration and group discussion.

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Saturday, 18 August | 1:00 p.m. - 2:00 p.m. 


Solutions Marketplace: A Haute Dokimazo Concept

>> See Details
 

Speakers: Liz Lathan, Tom Spano, Nicole Osibodu, Founders of Haute Dokimazo

Think of a problem you are facing in your role as a business owner or events professional. Now imagine having dedicated time with your peers to work through potential scenarios to help you find a winning solution. Facilitators from innovative event concept Haute Dokimazo will format peer-to-peer sharing through crowdsourcing the most important topics on your minds. The ILEA Live Solutions Marketplace is your chance to get diverse advice for your biggest challenges. Connect and collaborate with your fellow attendees in this engaging and interactive session.

Do you know your problem? How companies that solve problems change industries

>> See Details
 

Speaker: Ryan Choura, Founder & CEO, Choura Events Inc.

Track: Honing Your Craft

Session Description: TBD

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Saturday, 18 August | 2:15 p.m. - 3:15 p.m. 


Why Don’t They Call Me? 8 Tips for Converting Wedding and Event Inquiries into Sales

>> See Details
 

Speaker: Alan Berg

Track: Business Owner Strategies

It would be so much easier if they would just pick up the phone and call you, wouldn’t it? But these days that’s not happening very much. Do you know why? Does it really matter why? You’ve always had to adapt to how your prospect’s preferences, not the other way around. In this session Alan will walk you through the ins and outs of communicating with today’s prospects.
Here’s what you’ll learn:
- Why they won’t call you
- How to have a real conversation via email or text
- How to handle price inquiries
- and… time permitting, Alan will share some real email examples – the good, bad and terrible!

A Tale of 3 Venues

>> See Details
 

Speaker: Wendy Gamble

Track: Honing Your Craft

Have you ever wanted to manage, own or build an event venue? Come learn all the do's and don'ts from an expert! Here's what we'll discuss:

- Location to layout; from dirt to bricks and mortar
- Vision and Creativity
- Creating plan for diversity
- Establish the 'right' reputation - Opening the doors - Expectations - How to meet a client's requirements when a non-traditional venue is selected for a traditional use.


Saturday, 18 August | 3:30 p.m. - 4:30 p.m. 


Solutions Marketplace (continued)

>> See Details
 

Speakers: Liz Lathan, Tom Spano, Nicole Osibodu, Founders of Haute Dokimazo

Think of a problem you are facing in your role as a business owner or events professional. Now imagine having dedicated time with your peers to work through potential scenarios to help you find a winning solution. Facilitators from innovative event concept Haute Dokimazo will format peer-to-peer sharing through crowdsourcing the most important topics on your minds. The ILEA Live Solutions Marketplace is your chance to get diverse advice for your biggest challenges. Connect and collaborate with your fellow attendees in this engaging and interactive session.

Become THE Brand in the Industry

>> See Details

Speaker: Sandy Hammer, Founder, AllSeated

Track: Business Owner Strategies

You’ve heard of Godiva, right? Haagen Dazs? No one has to tell you that Godiva sells the best chocolate anywhere, or that Haagen Dazs is premium ice cream. Each name is THE brand in its industry. So how will your company become THE brand in your industry? We’ll introduce you to ten quick steps you can take to push your brand into the spotlight. The process isn’t too time consuming and it’s not complicated. It’s simply THE way to move your brand forward.

You Deserve Better Creative and How to Get It

>> See Details
 

Speaker: Shannon Morrison, Owner, IM Creative

Track: Inspiration & Trends

Here's the thing. Creativity is not a mental act, it's an act of MUSCLE. It requires training, discipline, blood, persistence, and above all, an ability to convey complex ideas in a way that everyone can understand. Lots of people FEEL creative. Lots of people say they ARE creative. But very few people actually DO the hard work and training that results in the creative muscle tone that yields actual creative solutions. So ask yourself - do you actually know how your creative people TRAIN to be creative? Are they actually practiced and schooled in this act of intellectual athleticism, or are they self-proclaimed creatives? Sadly, most are the latter... but almost EVERYONE defining themselves as creative WANTS to be better at it. That’s what this workshop is for. Better ideas don't require big budgets. They require you to know how to speak about creative critically. This session will arm you with the right phraseology to collaborate more creatively.


In this session, we will redefine what we mean by "creative". Creative isn't just a set of harmonious aesthetic choices. It isn't just a theme. It's a strategy that pushes forth a brand, a point of view, and in the best cases, inspires action. Based on a revised definition of creative, we will then move onto how to spot bad creative, and what to do about it. This includes a series of interactive games that are played as a group as well as a strategy discussion that will help attendees grasp the key questions and demands you should be making upon the people gutsy enough to call themselves creative. You deserve more from your creatives. This is how to get it.

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Honing Your Craft


Friday, 17 August | 9:45 a.m. - 10:45 a.m. 


CSEP Master Class: Improve Your Creative Vision

>> See Details
 

Speakers: Fritha Knudsen, Executive Producer; Co-Presenter: Steve Frank, Technical Director

Track: Honing Your Craft

Join this master class designed to help educate event professionals in developing a technical working knowledge - including lights, audio, projection & graphics, new technology & the technical considerations of hotels & convention centers for budgets and design. Attendees will walk through budget exercises and come out of the session ready to speak to clients, colleagues and production personnel with a greater knowledge of creative technologies. Please note that this session is only for current CSEPs.

The Power of Live Events: How to Make Offline Events Matter in an Online World

>> See Details

Speaker: Chris Kearney, Regional Sales Manager, Event Solutions, Cvent

Track: Honing Your Craft

In this session, we’ll look at key event and marketing technology trends which amplify the on-site attendee experience and the power of human connection. Learn how to extend the life of the community created at a live event through digital, mobile and social.


Friday, 17 August | 11:00 a.m. - 12:00 p.m. 


CSEP Master Class (Continued)

>> See Details

Speakers: Fritha Knudsen, Executive Producer; Co-Presenter: Steve Frank, Technical Director

Track: Honing Your Craft

Join this master class designed to help educate event professionals in developing a technical working knowledge - including lights, audio, projection & graphics, new technology & the technical considerations of hotels & convention centers for budgets and design. Attendees will walk through budget exercises and come out of the session ready to speak to clients, colleagues and production personnel with a greater knowledge of creative technologies. Please note that this session is only for current CSEPs.

Power your storytelling efforts using Extended Reality (XR)

>> See Details
 

Speaker: Paolo Tosolini, Founder of Tosolini Productions

Track: Honing your Craft

Extended Reality, or simply XR, is an umbrella term to define all immersive technologies that make it possible to blend digital worlds with the physical reality. The meaning of Extended Reality includes current technologies, such as Virtual and Augmented Reality, as well as any future technology and capability that enable fully immersive experiences. This session will cover a variety of practical case studies and examples on how to leverage the power of 3D, VR and AR to help your organization deliver a more effective storytelling.
Here are some topics we’ll cover: - Discover real world XR use cases - Understand which technologies and platforms suit which purposes - Practical tips to get started with XR right away


Friday, 17 August | 2:15 p.m. - 3:15 p.m. 


Six Steps to a Zero Waste Event

>> See Details

Speaker: Julia Spangler, Owner, Sustainable Events LLC

Track: Honing Your Craft

Waste often seems inevitable in the events industry, but following a few simple steps will enable you to dramatically reduce the amount of waste generated by your events, plus produce meaningful measurements you can use to track and share your results. In this session, you’ll learn the six step process for planning events with a waste reduction mindset. These six steps are critical for success in reaching the goal of a zero waste event. This process can also be used by any planner—at any level of experience with sustainability—to implement a waste reduction practice that can be improved over time. You’ll also interactively discuss the steps with other session participants in order to immediately begin identifying opportunities within your own events to apply waste reduction and measurement techniques.


Friday, 17 August | 3:30 p.m. - 4:30 p.m. 


eSports: The Ultimate Arena for Engagement of the Digital Generation

>> See Details

Speaker: Donny Neufuss, Vertical Market Leader, eSports Americas, Production Resource Group

Track: Honing Your Craft

Session Description: While brands try to find new ways to engage and activate future customers, the phenomenon of eSports is creating a place to do this. With 65% of the audience 18 to 34 years old, affluent, educated, tech savvy and a 100% on social media, eSports is an industry unlike any other. Learn about massive areas filled with screaming young fans while millions participate and watch online. Join Donny Neufuss who heads the eSports vertical market for PRG, one of the largest global entertainment and event technology companies, as he gives real world examples of this space and the tremendous opportunities it presents brands. You’ll gain an understanding of the social sphere for early forecasting of future trends, discover how kids are interacting in this space and consuming eSports content, and learn about new models for activation and monetization.


Saturday, 18 August | 10:30 a.m. - 12:00 p.m. 


Event Wars, Extreme Production Challenge

>> See Details
 

Speakers: Elizabeth Nutting, CSEP, Director of Events, Production Canada; Kimberly Beaune, CMP, CSEP, Event Storyteller, Creative Twist Inc.

Track: Honing Your Craft

We all know that a successful large-scale event has many moving parts and pieces and to orchestrate a successful event takes layers of planning and logistics. How do you ensure that multiple vendors are on the same page and can come together to execute the vision on time and on budget? Join us as our lead facilitators set the path for creating a visual production schedule using dynamic visuals and real life examples that attendees can take away and use in their roles right away. This fun hands on session will involve team collaboration and group discussion.


Saturday, 18 August | 1:00 p.m. - 2:00 p.m. 


Do you know your problem? How companies that solve problems change industries

>> See Details
 

Speaker: Ryan Choura, Founder & CEO, Choura Events Inc.

Track: Honing Your Craft

Session Description: TBD


Saturday, 18 August | 2:15 p.m. - 3:15 p.m. 


A Tale of 3 Venues

>> See Details
 

Speaker: Wendy Gamble

Track: Honing Your Craft

Have you ever wanted to manage, own or build an event venue? Come learn all the do's and don'ts from an expert! Here's what we'll discuss:

- Location to layout; from dirt to bricks and mortar
- Vision and Creativity
- Creating plan for diversity
- Establish the 'right' reputation - Opening the doors - Expectations - How to meet a client's requirements when a non-traditional venue is selected for a traditional use.

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Inspiration & Trends


Friday, 17 August | 9:45 a.m. - 10:45 a.m. 


The Creativity Hot Seat

>> See Details

Speakers: Richard Foulkes and Nigel Collin, Co-Founders, Thought-Cake Institute

Track: Inspiration & Trends

In a world where client expectations are constantly changing and the landscape of events is ever moving, the one skill you need is to be able to think more creativity and adaptively. Creativity is more than design it’s a state of mind and essential to every business. This session, like no other, will give you the opportunity to ask those hard hitting questions to two of the industry’s most creative minds, who will be joined by some of the most respected minds in the industry to fill the “empty chair” and add specific and relevant expert input to your questions. These “creative experts” will help you curate your thinking, identify the best ideas, and instigate their delivery! You will learn how to think more creativity, solve a creative or business problem or just learn more about how to better ignite viable ideas and engage your team. Check out the session preview video to learn more.


Friday, 17 August | 11:00 a.m. - 12:00 p.m. 


THRIVE: Work, Life and How to CRUSH Both

>> See Details

Speaker: Bobby Dutton, Director GrooveBoston

Track: Inspiration & Trends

We are too busy. We're always stressed. We tell ourselves that if we just get through [insert imaginary milestone here], we'll be calm and happy. But inevitably more things pop up, and we find ourselves in an endless loop of stress, without ever reaching that elusive, happy balance. In this session, we'll learn how to be pragmatic, focused, and HAPPY, all while being insanely productive.


Friday, 17 August | 2:15 p.m. - 3:15 p.m. 


20+ Keys to a Successful and Sensational Show

>> See Details

Speaker: Rob Barber, Vice President, Rental Solutions, ATOMIC

Track: Inspiration & Trends

Looking for design tips to transform your world and your next event? You’ll learn the importance of visualizing the show, avoiding surprises and knowing the rules before you break the rules! Let’s rock n’ roll! Keep your vision real (managing client expectations, understanding audience and more) Think big – with your design on screen (renderings are powerful!) and at the event Avoid surprises (know the rules before you break the rules!)


Friday, 17 August | 3:30 p.m. - 4:30 p.m. 


Virtual Reality: An Accessible Game Changer in the Events Industry

>> See Details

Speaker: Sandy Hammer, Founder, AllSeated

Track: Inspiration & Trends

Virtual Reality is the future of event venue sales. One day soon, instead of traveling around the world to expos and presenting your portfolio on an iPad, you’ll promote your property by giving personal, VR tours. You will transport prospective clients instantly to your site and walk them through the best features as if you were taking them through the actual property in person. In this interactive session, we’ll discuss the history and evolution of Virtual Reality in this session, and how it is positioned to be a major game changer in our industry.


Saturday, 18 August | 3:30 p.m. - 4:30 p.m. 


You Deserve Better Creative and How to Get It

>> See Details
 

Speaker: Shannon Morrison, Owner, IM Creative

Track: Inspiration & Trends

Here's the thing. Creativity is not a mental act, it's an act of MUSCLE. It requires training, discipline, blood, persistence, and above all, an ability to convey complex ideas in a way that everyone can understand. Lots of people FEEL creative. Lots of people say they ARE creative. But very few people actually DO the hard work and training that results in the creative muscle tone that yields actual creative solutions. So ask yourself - do you actually know how your creative people TRAIN to be creative? Are they actually practiced and schooled in this act of intellectual athleticism, or are they self-proclaimed creatives? Sadly, most are the latter... but almost EVERYONE defining themselves as creative WANTS to be better at it. That’s what this workshop is for. Better ideas don't require big budgets. They require you to know how to speak about creative critically. This session will arm you with the right phraseology to collaborate more creatively.


In this session, we will redefine what we mean by "creative". Creative isn't just a set of harmonious aesthetic choices. It isn't just a theme. It's a strategy that pushes forth a brand, a point of view, and in the best cases, inspires action. Based on a revised definition of creative, we will then move onto how to spot bad creative, and what to do about it. This includes a series of interactive games that are played as a group as well as a strategy discussion that will help attendees grasp the key questions and demands you should be making upon the people gutsy enough to call themselves creative. You deserve more from your creatives. This is how to get it.

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Business Owner Strategies


Friday, 17 August | 9:45 a.m. - 10:45 a.m. 


Your ROI is WHY: How to Stand Out in a Crowded Market

>> See Details
 

Speaker: Alan Berg

Track: Business Owner Strategies

Why does a couple choose your business over another? Why do potential clients sometimes decide to book your competitor, even if your price is the same, or lower? You know that they are in need of your business (your “What”) because they made an inquiry. But how do you convince them that you are their best choice (your “Why”)? The answer often lies in how you’re selling your business. Alan will share sales strategies for better conversions and a higher return on investment.

In this session you’ll learn:
- Where to find your “Why” and how to express it
- How to use your “Why” to attract new prospects and close more sales
- How to stop selling your “What” and start focusing on your “Why”


Friday, 17 August | 11:00 a.m. - 12:00 p.m. 


Closing the Gender Gap

>> See Details

Speaker: Dawn Abbott, CSEP, CEO & Owner, Fun Productions, Inc.

Track: Business Owner Strategies

This session is focused on understanding and bringing out the best in men and in women. We were not created identically and many times our ‘natural’ way of being brings out the worst in each other. We all are made up of Human Animal which is instinct and our “go to” behaviors based on what Cave Woman/Cave Man, Hunter/Gatherer need to survive. We also have a conscious side Dawn calls Human Spirit. In this program Dawn defines and describes all the Human Animal behaviors to create understanding between the sexes. She will then give you many tips and tricks to allow you to make conscious choices that empower each other from a place of spirit. All the knowledge is based on a 35 year neuroscience and psychology study of gender relationships. This is an extremely fun and interactive session that will change your life forever. Ideal for managers, executives, salespeople, parents, coaches, educators and everyone who wants to bring the celebration of improved communication and relationships to daily life.

Planner Referrals and Your Online Presence: How to Get on Referral Lists and Stay There

>> See Details

Speaker: Lilli Black, Owner, Sweetly Paired

Track: Business Owner Strategies

In this session, attendees will learn from an experienced planner about the ins and outs of being referred by planners and getting on referral lists. They will find out what planners look for in both online and portfolio presence, communication, and in-person meetings. There will be a visual presentation, as well as an interactive question session at the end. During the presentation, attendees will be able to submit questions digitally that the presenter will answer as part of the presentation.


Friday, 17 August | 2:15 p.m. - 3:15 p.m. 


New Levels. New Devils. How to Maintain Your Sanity While Navigating Team Growth

>> See Details

Speaker: Jon’ll Boyd, MBA, CEO, Completely Yours Events, LLC

Track: Business Owner Strategies

Growth is a positive thing right?! However as a business is growing so are the team members within it. The inner workings and dynamics of a growing team can become quite complex. Keeping team members engaged. Team members outgrowing their current roles or good ole’ complacency, lack of discipline and motivation setting in can become frustrating and a business owner or leaders worse nightmare.


Friday, 17 August | 3:30 p.m. - 4:30 p.m. 


Focus on Your Fundraising with Fund-A-Need

>> See Details

Speaker: Debby Roth-Bush, Senior Strategic Relationship Manager, Greater Giving

Track: Business Owner Strategies

Are your event night guests cross-eyed by the time you’re asking them to support your cause? Help them focus in on what really matters-funding your work! During this session we will discuss: Top tips for a successful fund-a- need, how to market it in advance, creating an emotional appeal, and utilizing matching funds. We will also cover how technology can have a positive influence on the giving experience of your guests. Be sure to join us as we provide the clarity your event has been missing!


Saturday, 18 August | 2:15 p.m. - 3:15 p.m. 


Why Don’t They Call Me? 8 Tips for Converting Wedding and Event Inquiries into Sales

>> See Details
 

Speaker: Alan Berg

Track: Business Owner Strategies

It would be so much easier if they would just pick up the phone and call you, wouldn’t it? But these days that’s not happening very much. Do you know why? Does it really matter why? You’ve always had to adapt to how your prospect’s preferences, not the other way around. In this session Alan will walk you through the ins and outs of communicating with today’s prospects.
Here’s what you’ll learn:
- Why they won’t call you
- How to have a real conversation via email or text
- How to handle price inquiries
- and… time permitting, Alan will share some real email examples – the good, bad and terrible!


Saturday, 18 August | 3:30 p.m. - 4:30 p.m. 


Become THE Brand in the Industry

>> See Details
 

Speaker: Sandy Hammer, Founder, AllSeated

Track: Business Owner Strategies

You’ve heard of Godiva, right? Haagen Dazs? No one has to tell you that Godiva sells the best chocolate anywhere, or that Haagen Dazs is premium ice cream. Each name is THE brand in its industry. So how will your company become THE brand in your industry? We’ll introduce you to ten quick steps you can take to push your brand into the spotlight. The process isn’t too time consuming and it’s not complicated. It’s simply THE way to move your brand forward.

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CE Credits


Date and Time

Session Title

CMP CE Credits* 

CSEP Points**

Thursday, 16 August

12:45 p.m. - 3:45 p.m. Creative Superheros have NO box 3 0.6
12:45 p.m. - 3:45 p.m. Chopped Kitchen Challenge  3 0.6
12:45 p.m. - 3:45 p.m. Wanted: Creative Problem Solvers to Tackle 4 Industry Problems  3 0.6
 4:30 p.m. - 5:30 p.m.  Keynote - Brent Mather  0 0.2

Friday, 17 August

8:00 a.m. - 9:30 a.m. Keynote - William Espey  0 0.3
9:45 a.m. - 10:45 a.m. The Creativity Hot Seat 1 0.2
9:45 a.m. - 12:00 p.m. CSEP - Master Class 2.25 0.5
9:45 a.m. - 10:45 a.m. C-Suite Roundtable   0.2
9:45 a.m. - 10:45 a.m. Your ROI is in your WHY 1 0.2
9:45 a.m. - 10:45 a.m. The Power of Live Events 1 0.2
11:00 a.m. - 12:00 p.m. Closing the Gender Gap 1 0.2
11:00 a.m. - 12:00 p.m. Thrive/Work, Life, and How to Crush Both 1 0.2
11:00 a.m. - 12:00 p.m. Power your Storytelling Efforts Using Extended Reality 1 0.2
11:00 a.m. - 12:00 p.m. Planner Referrals - How to Find Yourself on Planners Referral lists, and How to Keep you There 1 0.2
2:15 p.m. - 3:15 p.m. The Business of Being Creative 1 0.2
2:15 p.m. - 3:15 p.m. 20+ Keys to a Successful and Sensational Show 1 0.2
2:15 p.m. - 3:15 p.m. CSEP Conversations   0.2
2:15 p.m. - 3:15 p.m. New Levels, New Devils: How to Maintain Your Sanity While Navigating Team Growth 1 0.2
2:15 p.m. - 3:15 p.m. Six Steps to a Zero Waste Event 1 0.2
3:30 p.m. - 4:30 p.m. eSports: The Ultimate Arena for Engagement of the Digital Generation 1 0.2
3:30 p.m. - 4:30 p.m. Global Events Forum Roundtable   0.2
3:30 p.m. - 4:30 p.m. E-Suite Roundtable   0.2
3:30 p.m. - 4:30 p.m. Virtual Reality: An Accessible Game Changer in the Events Industry 1 0.2
3:30 p.m. - 4:30 p.m. Focus on Your Fundraising with Fund-A-Need 1 0.2

Saturday, 18 August

9:45 a.m. - 10:45 a.m. Keynote - Rodrigo Espinosa  0 0.2
10:30 am - 12:00 pm Event Wars, Extreme Production Challenge 2.5 0.5
1:00 p.m. - 4:30 p.m. Solutions Marketplace 3.5 0.7
1:00 p.m. - 2:00 p.m. Do you know your problem? How companies that solve problems change industries/td>   0.2
1:00 p.m. - 2:00 p.m. Trends A La Carte   0.2
2:15 p.m. - 3:15 p.m. Why Don't they Call Me? 1 0.2
2:15 p.m. - 3:15 p.m. A Tale of 3 Venues   0.2
3:30 p.m. - 4:30 p.m. Become the Brand in the Industry 1 0.2
3:30 p.m. - 4:30 p.m. You Deserve Better Creative, and How to Get it 1 0.2

*25 CE clock hours are required for recertification and must align with one of the 9 CMP-IS domains 

**25 points are required for recertification.

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